HOW TO BOOK

  1. Select your favourite villas. Either browse through our website or use our search facility to select the villas that match your requirements by price or size.
  2. Verify availability. In our website you can check on availability of the villa of your choice by checking the availability calendar on each property page. You will need to contact us to have availability confirmed. You can call our reservations team on +44 (0) 1243 514970 or email us at post@premiervillas.net.
  3. Make your provisional booking. Once availability is confirmed we can hold a provisional booking for you up to 3 days to give you time to make all arrangements you need for your holiday. We will be happy to help you, should you ask us, with airport transfers, car hire, welcome food pack, and any other items you may need for staying in your villa.
  4. Confirm your booking. To confirm your booking you will need to make a 25% deposit (if the booking is made more than 10 weeks before rental start date) or pay the total amount of your holiday invoice (should the booking being made is less than 10 weeks before rental start date). We will ask you to provide us with debit / credit card details along with all information with regards to your party (booking leader, home address, contact details, etc.). Alternatively, you will be able to send us a personal cheque or make a bank transfer. We do not hold bookings for holidays that are on special offer.
  5. Complete your booking. Your holiday balance is due 10 weeks prior to departure and the payment date will be clearly noted on your holiday confirmation invoice. We will also send you a reminder via email.
  6. Take with you on holiday. We will send to you a holiday pack with all the instructions, entry details, directions and vouchers you will need once you have arrived at your destination airport.

WHAT YOUR HOLIDAY PRICE INCLUDES

  • Accommodation as booked
  • All local accommodation taxes
  • Maid service (unless stated otherwise)
  • Water, gas, electricity
  • Linen and towels (except cot linen and beach towels)
  • Weekly linen change (or twice weekly where applies)
  • Swimming pool and garden maintenance
  • All other services included as stated on villa details

WHAT YOUR HOLIDAY PRICE DOES NOT INCLUDE

  • Airport transfers to and from your villa
  • Car hire
  • Winter central heating costs
  • Travel / holiday insurance
  • Baby cot and high chair (unless stated otherwise)

TRAVEL / HOLIDAY INSURANCE

It is recommended that all clients should have adequate travel insurance for the duration of the holiday. If you decide not to take our recommended policy you should arrange your own cover to a similar or higher standard.

HOW TO MAKE PAYMENTS

Payments can be made by: debit/credit card (Maestro, Solo, Electron, Visa debit, Visa credit, MasterCard, American Express, bank transfer, or personal cheque. In the case of using a credit card we will add a surcharge of 2%. A 25% deposit charge must be made at the time of confirming your booking. The balance of your holiday invoice must be made 10 weeks prior to rental start date. If the booking is made within 10 weeks of rental start date then the full amount must accompany your Booking Form.

BREAKAGE DEPOSIT

Unless otherwise stated, a breakage deposit will be included on your invoice and must be paid with your final balance. The breakage deposit will be refunded on your return, minus any damage costs, should they occur. All breakages must be reported to our Local Representative / Owner immediately. All single sex and/or young parties will be charged an additional Security Deposit, which will be included on your confirmation invoice and is payable with your final balance. Villa owners require us to charge higher levels for single sex and/or young parties (see Booking Terms & Conditions).

EXTRA SERVICES

Extra Services, like extra maid service, local cooks and chefs, babysitting etc. can be arranged at some locations. These services are payable directly to the Villa Representative / Owner, and are charged at local rates, which vary between properties and/or areas. You can reserve any Extra Services on the Booking Form prior arrival at the villa.

MAID SERVICE

A Maid service is included in most of our accommodations, excluding Sundays and public holidays. The maids will not be in the villas all day and their duties consist of general light cleaning. Additional maid services, such as washing or ironing, may be arranged locally.

EXTRA BEDS

In some of our accommodations we can arrange for an extra bed at an extra cost. Where a villa is rented with an extra bed (for example 7 persons in a 3-bedroom accommodation) be advised that it does not necessarily mean that the amenities of the accommodation will cater for the extra person.

ARRIVAL/DEPARTURE AT YOUR VILLA

In order that our properties are prepared for new arrivals, we ask clients to vacate their accommodation by the time stated within your Holiday Pack. It can take more than two hours to prepare your accommodation on changeover day and it is possible that the maid may be finishing her duties when you arrive.

HOLIDAY PACK

The Holiday Pack is sent to you approximately two weeks before your rental start date. It contains a final detailed confirmation of your rental and the Extra Services requested, as well as directions and entry details to the property, its location and telephone number of the Villa Representative...

CHECK IN & OUT TIMES

The majority of our properties can be occupied from 2.30pm onwards but this can vary from property to property. In order that our properties are adequately prepared for new arrivals, we must ask you to vacate the property by 10am on the day of your departure. When making your travel arrangements, please take the occupation and vacation times into consideration. Our travel advisers will be able to advise you of suitable flight timings in order to avoid unnecessary hours either waiting to enter your property or after leaving your accommodation. We highly recommend that those visitors arriving at night take a torch. If a transfer has been arranged through us, you will be transferred to your accommodation from the airport upon arrival. Arrivals prior to this time must wait until 2.30pm to gain entry.